WelcomeWeb Bronze Award Badge

Bronze Award

Distance Selling Compliance

WelcomeWeb Bronze Award holders are self-certified as meeting Distance Selling Regulations to give you extra confidence when booking online or by post, email, fax or telephone. WelcomeWeb Bronze Award holders provide the following details in their websites:

Contact Details

  • Property name
  • Property address, postcode, telephone number and email address/emailing facility
  • Property owners name
  • Property owners address, postcode, telephone number and email address/emailing facility (if different to property address)

Corporate Details (if applicable)

  • Company or Registered Business name
  • Trading name if different to above
  • Company registration number
  • Company registered office address, postcode and telephone number
  • Trading address, postcode and telephone number if different to above

Other Information

  • Star Grading
  • Terms & Conditions
  • Privacy policy
  • Prices
  • Methods of payment
  • Booking confirmation in writing or by email
  • Seven working days cooling off period
  • Cancellation policy
  • VAT number (if applicable)
WelcomeWeb Silver Award Badge

Silver Award

W3C Compliance

The Welcome Web Silver Award is for websites that meet the criteria for Bronze and also show compliance with basic quality criteria for web pages evaluated by the Worldwide Web Consortium (W3C) validation service.

WelcomeWeb Gold Award Badge

Gold Award

Access, Availability and Bookability

In an increasingly busy world, the trend in accommodation booking is towards sites that allow searchers to move effortlessly from enquiry to booking and payment online without moving offsite. Websites that do not offer these facilities may only be browsed by searchers for information before moving on to other sites.

The WelcomeWeb Gold Award is for websites that meet the criteria for Bronze and Silver, provide information to assist you in choosing where to stay, enable you to see at a glance whether rooms or self-catering units are available for the dates you require, and then to proceed effortlessly from booking to payment knowing that all transactions are secure and your credit/debit card is protected.

WelcomeWeb Gold Award sites provide:

  • Location map with directions
  • Public transport information
  • Access statement
  • Availability online
  • Online booking
  • Online payment
  • PCI Compliance for maximum security